Overview

Hillcrest House is a nine bed residence for adults who have a primary diagnosis of mental illness and/or emotional disorder. The facility has been in business and under the same ownership since 1989. Consumers receive long term, transitional or respite care within a therapeutic home environment. A caring, experienced, 24 hour staff, and a team of professional consultants provide a structured, safe and stimulating living environment, where each consumer can maximize his or her full potential.

Consumers are encouraged to participate in a unique enrichment program that develops their individual talents.

Consumers also interact regularly within the community through employment, structured educational programs and voluntary participation in other educational, vocational and recreational programs. A comfortable home with professional support enables residents to learn life skills that promote self-reliance and independent living.

We welcome your prospective interest in our residential program. In addition, we welcome your interest in CAP Home & Community Supports, which enables individuals to acquire and maintain skills that will allow him or her to function with greater independence. Home and Community Supports provides home habilitation, training and instruction, coupled with elements of support, supervision and engaging participation to practice skills and other activities as they occur during the couse of the consumer's day.

Referrals are welcome from anyone in the community. Fees for services vary depending on consumer needs and consumer specific services authorized. Payer sources typically include but are not limited to: Local Management Entities, Medicaid, and private pay.

Mission

To provide a structured environment which maximizes the potential and individuality of consumers through programs uniquely structured for individual growth and development facilitated by a professional, competent, and caring staff dedicated to the promotion of consumer's independence.

Professional Team

A caring, experienced, 24 hour staff, and a team of professional consultants provide a structured, safe and stimulating living environment, where each consumer can maximize his or her full potential.

Our Staff include:

All Care Technicians/ Program Director and
Qualified Professionals are trained in:

  • Consumer Specific Information 
  • Mental Illnesses
  • Cap Core Competencies
  • Seizure Recognition
  • Cultural Competency
  • Ethical Code of Conduct
  • HIPAA/Confidentiality
  • Safe Transportation
  • Consumer Rights
  • Medication Administration 
    Adult CPR
  • North Carolina Interventions-A
  • Blood borne Pathogens
  • Physical Risks and Unsafe Environmental Factors
  • Emergencies and Evacuations
  • Incidents and Incident Reporting
  • Fire Suppression
  • Standard First Aid

Criteria for admission

Age 18 or older
Stable physical health
Currently under psychiatric care
Absence of violent behavior not controlled by medication
Able to maintain personal activities of daily living
Compliant with medication regime
Ambulatory
Continent

Goals

Each consumer has his/her own individualized plan, outlining short and long term life goals. The Hillcrest House staff focuses on consumers' achieving set goals by monitoring and assisting them every step of the way.

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